Privacy Policy
Last updated: August 23, 2026
MyTradeCoach.ai ("MyTradeCoach," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Account information. When you sign up, we collect your email address and any information you provide during onboarding (such as your self-described trading rules and patterns).
Coaching conversations and memory. We store the messages you exchange with the AI coach, along with a persistent memory of patterns, triggers, and rules the coach has identified from your conversations, so it can provide continuity across sessions.
Screenshots and uploaded content. If you upload chart screenshots or trade history/order log images, we process and store them to provide coaching feedback.
Voice data. If you use voice input, your speech may be processed by your browser's built-in speech recognition (via the Web Speech API), which in some browsers involves sending audio to that browser vendor's servers for transcription — this is handled by your browser, not by us directly. If you use voice output, the text of the coach's response is sent to OpenAI to generate spoken audio.
Payment information. Payment processing is handled entirely by Stripe, Inc. We do not receive or store your full card number. We do receive limited billing metadata from Stripe (such as subscription status and billing dates) to manage your account.
Usage and device information. We may collect standard technical information such as IP address, browser type, and general usage patterns to maintain and improve the Service.
Push notification data. If you enable reminder notifications, we store a push subscription token tied to your browser/device so we can deliver notifications to you.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and personalize the coaching Service, including persistent memory across sessions;
- Process payments and manage your subscription;
- Send transactional emails (such as account confirmation and password reset) and, if applicable, marketing emails (such as onboarding tips or win-back offers), which you may opt out of at any time;
- Send push notifications you've opted into;
- Monitor, secure, and improve the Service;
- Comply with legal obligations.
3. Third-Party Service Providers
We share information with the following third-party providers, solely as needed to operate the Service:
| Provider | Purpose |
|---|---|
| Anthropic (Claude API) | Generates AI coaching responses based on your conversation and uploaded content |
| OpenAI | Generates spoken audio (text-to-speech) from coaching responses |
| Stripe | Processes payments and manages subscription billing |
| Supabase | Hosts our database and handles authentication |
| Vercel | Hosts the application |
| Resend | Delivers transactional account emails |
| Loops | Delivers marketing/lifecycle emails; receives read-only subscription data from Stripe to trigger these emails |
Each of these providers processes data under their own privacy policies and terms. We do not sell your personal information to third parties.
4. Data Retention and Deletion
We retain your account information and coaching data for as long as your account is active, in order to preserve the coach's memory and continuity. If you would like your account and associated data deleted, please email us at info@mytradecoach.ai and we will process your request. (An in-app self-service deletion option is planned for a future update; until then, deletion requests are handled manually.)
5. Data Security
We take reasonable technical and organizational measures to protect your information, including database-level access controls and encrypted connections. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Children's Privacy
The Service is not directed to, and should not be used by, anyone under the age of 18. We do not knowingly collect information from minors. If you believe a minor has provided us with personal information, please contact us so we can delete it.
7. Your Rights and Choices
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. You can exercise these rights by contacting us at info@mytradecoach.ai. You may also unsubscribe from marketing emails using the link provided in those emails; transactional and account-related emails cannot be opted out of while your account remains active.
8. International Users
The Service is operated from and primarily intended for users in the United States. Your information may be processed and stored in the United States. By using the Service, you consent to this transfer and processing.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice (such as by email or in-app notification). Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
10. Contact
Questions about this Privacy Policy can be sent to info@mytradecoach.ai.